Professor - OB & HR
CONTACT
Email: shalini.srivastava@jaipuria.ac.in
Location: Jaipuria Noida
RESEARCH AREAS
Managerial Effectiveness, Student Engagement, Employee Engagement, Organisational Stress
TEACHING AREAS
Organizational Behaviour & Human Resource
Dr Shalini Srivastava is working as Professor (OB & HR) at Jaipuria Institute of Management, Noida. She is HR PAN Area Chair and Ex-Dean (Research) at Jaipuria, Noida. She has around 25 years of teaching experience. Dr Srivastava is the Associate Editor of Employee Relations and a Guest Editor of Frontiers of Psychology. She is in the Reviewer Board International Journal of Information Management, an A* Journal and reviewer of top A* and A category Journals. Dr Srivastava’s research papers have been extensively accepted and published in top category A* and A category Journals like International Journal of Hospitality Management, European Marketing Journal , International Journal of Contemporary Hospitality Management, Scandinavian Journal of Hospitality and Tourism, Journal of Business Research, Internet Research, Personnel Review, Journal of Hospitality and Tourism Management, International Journal of Conflict Management, Journal of Hospitality Marketing Management, Human Resource Development Quarterly to name a few. Her paper entitled; “Academic burnout and student engagement: a moderated mediation model of internal locus of control” and “Leader Effectiveness in Emerging Markets” have been awarded as outstanding paper by Emerald Awards 2022 Literati and as a Highly Commendable Paper of year 2014 by Emerald Publishing Group.
Ph.D, M.A.
22 Years
Papers Published in Peer Reviewed Journals (ABDC, SCOPUS, and WoS)
Srivastava, S., Pathak, D., Soni, S. and Dixit, A. (2024). Does green transformational leadership reinforce green creativity? The mediating roles of green organizational culture and green mindfulness. Journal of Organizational Change Management, ahead-of-print. https://doi.org/10.1108/JOCM-09-2023-0364
Gupta, B., Bhardwaj, S., Srivastava, S., & Madan, P. (2024). Peers’ unethical behavior and employees' discretionary behavior: Role of employees’ duty orientation. International Journal of Hospitality Management, 119, 103708. https://doi.org/10.1016/j.ijhm.2024.103708
Srivastava, S., Khan, M., Kumari, A., & Jain, A. K. (2024). Does workplace ostracism lead to workplace withdrawal? Testing the moderating-mediating effects of rumination and mindfulness in Indian hospitality industry. Journal of Organizational Effectiveness: People and Performance, ahead-of-print. https://doi.org/10.1108/JOEPP-08-2023-0328
Sethi, S., & Srivastava, S. (2024). Something to talk about! Testing the antecedents and consequences of workplace romance in Indian hotel industry. Business and Professional Communication Quarterly, 0(0). https://doi.org/10.1177/23294906231225136
Chaudhary, R., Singh, A., & Srivastava, S. (2023). Does workplace spirituality promote ethical voice: Examining the mediating effect of psychological ownership and moderating influence of moral identity. Journal of Business Ethics. https://doi.org/10.1007/s10551-023-05558-y
Jasrotia, S. S., Mulchandani, K., & Srivastava, S. (2023). Drivers of experiential loyalty intentions towards online travel agents: A comparative analysis on pre- and post-COVID travellers. Consumer Behavior in Tourism and Hospitality, ahead-of-print. https://doi.org/10.1108/CBTH-12-2022-0200
Madanaguli, A. T., Dhir, A., Kaur, P., Mishra, S., & Srivastava, S. (2023). A systematic literature review on corporate social responsibility (CSR) and hotels: Past achievements and future promises in the hospitality sector. Scandinavian Journal of Hospitality and Tourism. https://doi.org/10.1080/15022250.2023.2221214
Madanaguli, A., Dhir, A., Joseph, R. P., Albishri, N. A., & Srivastava, S. (2023). Environmental sustainability practices and strategies in the rural tourism and hospitality sector: A systematic literature review and suggestions for future research. Scandinavian Journal of Hospitality and Tourism, ahead-of-print. https://doi.org/10.1080/15022250.2023.2174179
Pathak, D., Srivastava, S., Tripathi, P. M., & Gugnani, R. (2023). An integrated model to study workplace passion and job satisfaction among hotel employees: An emerging market perspective. International Journal of Emerging Markets, ahead-of-print https://doi.org/10.1108/IJOEM-12-2021-1803
Sreen, N., Tandon, A., Jabeen, F., Srivastava, S., & Dhir, A. (2023). The interplay of personality traits and motivation in leisure travel decision-making during the pandemic. Tourism Management Perspectives, 46, 101095. https://doi.org/10.1016/j.tmp.2023.101095
Srivastava, S., Chhabra, B., Madan, P., & Puri, G. (2023). From workplace bullying to workplace withdrawal: Mediating role of fear-based silence and moderating role of personality. Journal of Organizational Effectiveness: People and Performance, 10(2), 248-264. https://doi.org/10.1108/JOEPP-03-2022-0051
Srivastava, S., Khan, M., Kumari, A., & Jain, A. K. (2023). A study of workplace bullying and coping strategies in hospitality sector: Role of moral injury and inclusive leadership. Journal of Organizational Effectiveness: People and Performance, ahead-of-print. https://doi.org/10.1108/JOEPP-03-2023-0069
Mendiratta, A., & Srivastava, S. (2023). Workplace bullying and organizational citizenship behavior: The parallel mediating effects of job satisfaction and resilience. International Journal of Emerging Markets, 18(7), 1565-1586. https://doi.org/10.1108/IJOEM-03-2021-0417
Misra, R., Mahajan, R., & Srivastava, S. (2023). Cyberbullying perpetration during the Covid-19 pandemic: A study on the relationship between strain, anger, and parental support. Behaviour & Information Technology, 43, 1-18. https://doi.org/10.1080/0144929X.2022.2163692
Singh, A., & Srivastava, S. (2023). Consequences of workplace bullying on hotel employees: A three-wave longitudinal approach. International Journal of Conflict Management, 34(5), 982-1003. https://doi.org/10.1108/IJCMA-03-2023-0053
Srivastava, S., Saxena, A., Kapoor, V., & Qadir, A. (2023). Sailing through silence: Exploring how negative gossip leaves breeding grounds for quiet quitting in the workplace. International Journal of Conflict Management. Advance online publication. https://doi.org/10.1108/IJCMA-07-2023-0139
Jabeen, F., Tandon, A., Sithipolvanichgul, J., Srivastava, S., & Dhir, A. (2023). Social media-induced fear of missing out (FoMO) and social media fatigue: The role of narcissism, comparison and disclosure. Journal of Business Research, 159, 113693. https://doi.org/10.1016/j.jbusres.2023.113693
Jain, A.K., Srivastava, S., & Sullivan, S.E. (2023). Does fear-based silence mediate the nepotism–employee outcomes relationship? Personnel Review, 52(3), 835-855. https://doi.org/10.1108/PR-06-2021-0394
Jain, A.K., Srivastava, S., & Cooper, C. (2023). A study on the relationship of abusive supervision and fear-based silence in India the mediating role of dimensions of emotional intelligence. Current Psychology, 42, 5543–5558. https://doi.org/10.1007/s12144-021-01912-3
Lim, W. M., Srivastava, S., Jain, A. K., Malik, N., & Gupta, S. (2023). When employees feel betrayed: The mediating role of psychological contract violation on nepotism and workplace commitment in the hotel industry. International Journal of Hospitality Management, 108, 103381. https://doi.org/10.1016/j.ijhm.2022.103381
Malodia, S., Dhir, A., Hasni, M. J. S., & Srivastava, S. (2023). Field experiments in marketing research: A systematic methodological review. European Journal of Marketing, 57(7), 1939-1965. http://dx.doi.org/10.1108/EJM-03-2022-0240
Mohapatra, M., Madan, P., & Srivastava, S. (2023). Loneliness at work: Its consequences and role of moderators. Global Business Review, 24(3), 433-450. https://doi.org/10.1177/0972150919892714
Srivastava, S., Madan, P., & Pandey, D. N. (2023). Does remaining silent help in coping with workplace incivility among hotel employees? Role of personality. Journal of Hospitality and Tourism Management, 54, 361-372. https://doi.org/10.1016/j.jhtm.2023.01.007
Tandon, A., Dhir, A., Madan, P., Srivastava, S., & Nicolau, J. L. (2023). Green and non-green outcomes of green human resource management (GHRM) in the tourism context. Tourism Management, 98, 104765. https://doi.org/10.1016/j.tourman.2023.104765
Madanaguli, A., Dhir, A., Kaur, P., Srivastava, S., & Singh, G. (2022). Environmental sustainability in restaurants: A systematic review and future research agenda on restaurant adoption of green practices. Scandinavian Journal of Hospitality and Tourism, 22(4-5), 303-330. https://doi.org/10.1080/15022250.2022.2134203
Gupta, P., Mohapatra, M., & Srivastava, S. (2022). Towards team engagement through team empowerment: Moderating roles of team reflexivity and team orientation. Global Business Review, advance online publication. https://doi.org/10.1177/09721509221075865
Kaur, P., Talwar, S., Madanaguli, A., Srivastava, S., & Dhir, A. (2022). Corporate social responsibility (CSR) and hospitality sector: Charting new frontiers for restaurant businesses. Journal of Business Research, 144, 1234-1248. https://doi.org/10.1016/j.jbusres.2022.01.067
Misra, R., Jain, V., Srivastava, S., & Tewary, T. (2022). Rejuvenating psychological well-being through work staycation: A COR perspective. Tourism Recreation Research. Advance online publication. https://doi.org/10.1080/02508281.2022.2088006
Srivastava, S., & Gupta, P. (2022). To speak or not to speak: motivators for internal whistleblowing in hotel industry. International Journal of Contemporary Hospitality Management, 34(10), 3814-3833. https://doi.org/10.1108/IJCHM-11-2021-1366
Srivastava, S., & Gupta, P. (2022). Workplace spirituality as panacea for waning well-being during the pandemic crisis: A SDT perspective. Journal of Hospitality and Tourism Management, 50, 375-388. https://doi.org/10.1016/j.jhtm.2021.11.014
Srivastava, S., Pradhan, S., Singh, L. B., & Madan, P. (2022). Consequences of abusive supervision on Indian service sector professionals: A PLS-SEM-based approach. International Journal of Conflict Management, 33(4), 613-636. https://doi.org/10.1108/IJCMA-07-2021-0112
Talwar, S., Srivastava, S., Sakashita, M., Islam, N., & Dhir, A. (2022). Personality and travel intentions during and after the COVID-19 pandemic: An artificial neural network (ANN) approach. Journal of Business Research, 142,400-411. https://doi.org/10.1016/j.jbusres.2021.12.002
Tripathi, S. N., Malik, N., Rana, N. P., Vishnani, S., & Srivastava, S. (2022). Validating the antecedents of customer M-payment loyalty: An empirical investigation. Internet Research, 32(6), 1862-1890. https://doi.org/10.1108/INTR-06-2021-0417
Tripathi, S. N., Srivastava, S., & Vishnani, S. (2022). Mobile wallets: Achieving intention to recommend by brick and mortar retailers. Journal of Marketing Theory and Practice, 30 (2), 240-256. https://doi.org/10.1080/10696679.2021.1925921
Dey, B., Mathew, J., & Srivastava, S. (2021). Does consumer need for uniqueness influence travel decision-making? Tourism: An International Interdisciplinary Journal, 69(2). https://doi.org/10.37741/t.69.2.3
Garavan, T., Srivastava, S., Madan, P., O'Brien, F., & Matthews-Smith, G. (2021). Type A/B personality, work–family, and family–work conflict: The moderating effects of emotional intelligence. Human Resource Development Quarterly. Advance online publication. https://doi.org/10.1002/hrdq.21454
Gupta, P., & Srivastava, S. (2021). Work–life conflict and burnout among working women: A mediated moderated model of support and resilience. International Journal of Organizational Analysis, 29(3), 629-655. DOI: 10.1108/IJOA-12-2019-1993
Kapoor, V., Yadav, J., Bajpai, L., & Srivastava, S. (2021). Perceived stress and psychological well-being of working mothers during COVID-19: A mediated moderated roles of teleworking and resilience. Employee Relations, 43(6), 1290-1309. https://doi.org/10.1108/ER-05-2020-0244
Madanaguli, A., Srivastava, S., Ferraris, A., & Dhir, A. (2021). Corporate social responsibility and sustainability in the tourism sector: A systematic literature review and future outlook. Sustainable Development, 30(5), 1453–1470. https://doi.org/10.1002/sd.2258
Misra, R., & Srivastava, S. (2021). Enhancing perceived credibility during a pandemic: Exploring factors affecting consumer behavioral intention in an online ordering environment. Journal of Electronic Commerce in Organizations, 19, 40-63. DOI: 10.4018/JECO.2021100103
Misra, R., Srivastava, S., Mahajan, R., & Thakur, R. (2021). Decision making as a contributor for women empowerment: A study in the Indian context. Journal of Comparative Asian Development, 18(1), 79-99. https://doi.org/10.4018/JCAD.2021010104
Singh, L. B., & Srivastava, S. (2021). Linking workplace ostracism to turnover intention: A moderated mediation approach. Journal of Hospitality and Tourism Management, 46, 244-256. https://doi.org/10.1016/j.jhtm.2020.12.012
Singh, L.B., Kumar, A., & Srivastava, S. (2021). Academic burnout and student engagement: A moderated mediation model of internal locus of control and loneliness. Journal of International Education in Business, 14(2), 219-239. https://doi.org/10.1108/JIEB-03-2020-0020
Srivastava, S. & Singh, N. (2021). Do corporate social responsibility (CSR) initiatives boost customer retention in the hotel industry? A moderation-mediation approach. Journal of Hospitality Marketing & Management, 30:4, 459-485. DOI: 10.1080/19368623.2021.1841705
Srivastava, S., & Bajpai, L. (2021). Linking conservation of resource perspective to personal growth initiative and intention to leave: Role of mediating variables. Personnel Review, 50(2), 686-708. https://doi.org/10.1108/PR-10-2019-0548
Srivastava, S., & Kapoor, V. (2021). Coping stress for psychological well-being: Role of locus of control and demographic variables. International Journal of Indian Culture and Business Management (IJICBM), 22(2), 195-212. https://doi.org/10.1504/IJICBM.2021.113009
Srivastava, S., & Vishnani, S. (2021). Determinants of mobile bank usage among the bank users in North India. Journal of Financial Services Marketing, 26, 34–51. https://doi.org/10.1057/s41264-020-00083-9
Srivastava, S., Misra, R., Pathak, D., & Sharma, P. (2021). Boosting Job Satisfaction Through Emotional Intelligence: A Study on Health Care Professionals. Journal of Health Management, 23(3), 414-424. doi:10.1177/09720634211035213
Tripathi, P. M., Srivastava, S., Singh, L. B., Kapoor, V., & Solanki, U. (2021). A JD-R perspective for enhancing engagement through empowerment: A study on Indian hotel industry. Journal of Hospitality and Tourism Management, 46, 12-25. https://doi.org/10.1016/j.jhtm.2020.11.007
Pathak, D., & Srivastava, S. (2020). Combating deviant behaviour for strengthening organisational commitment: Role of emotional intelligence. International Journal of Indian Culture and Business Management, 20(4), 534-549. DOI: 10.1504/IJICBM.2020.108923
Pathak, D., & Srivastava, S. (2020). Journey from passion to satisfaction: Roles of belongingness and psychological empowerment: A study on social workers. International Journal of Sociology and Social Policy, 40(3/4), 321-341. https://doi.org/10.1108/IJSSP-11-2019-0237
Srivastava, S., & Agarwal, S. (2020). Workplace bullying and intention to leave: A moderated mediation model of emotional exhaustion and supervisory support. Employee Relations, 42(6), 1547-1563. https://doi.org/10.1108/ER-07-2019-0293
Srivastava, S., & Agrawal, S. (2020). Resistance to change and turnover intention: A moderated mediation model of burnout and perceived organizational support. Journal of Organizational Change Management, 33(7), 1431-1447. DOI: 10.1108/JOCM-02-2020-0063
Srivastava, S., & Dey, B. (2020). Workplace bullying and job burnout: A moderated mediation model of emotional intelligence and hardiness. International Journal of Organizational Analysis, 28(1), 183-204. https://doi.org/10.1108/IJOA-02-2019-1664
Srivastava, S., & Madan, P. (2020). The relationship between resilience and career satisfaction: Trust, political skills and organizational identification as moderators. Australian Journal of Career Development, 29(1), 44-53. https://doi.org/10.1177/1038416219886317
Srivastava, S., & Pathak, D. (2020). Impact of emotional intelligence on narcissism-satisfaction with life relationship: A study on Indian managers. International Journal of Management Practice, 13(2), 200-215. https://doi.org/10.1504/IJMP.2020.105668
Srivastava, S., & Pathak, D. (2020). The role of moderators in linking job crafting to organizational citizenship behaviour: A study on the Indian hospitality sector. Vision, 24(1), 101-112. https://doi.org/10.1177/0972262919869747
Srivastava, S., & Singh, N. (2020). From resistance to acceptance: Role of moderating and mediating variables in intention to use mobile payment services. International Journal of Technology Marketing, 14(4), 377-402. DOI:10.1504/IJTMKT.2020.114036
Srivastava, S., & Singh, S. (2020). Linking personal growth initiative and organizational identification to employee engagement: Testing the mediating-moderating effects in Indian hotel industry. Journal of Hospitality and Tourism Management, 45, 79-89. https://doi.org/10.1016/j.jhtm.2020.07.005
Srivastava, S., Madan, P., & Dhawan, V. K. (2020). Glass ceiling – An illusion or realism? Role of organizational identification and trust on the career satisfaction in Indian organizations. Journal of General Management, 45(4), 217-229. https://doi.org/10.1177/0306307020938976
Srivastava, S., Madan, P., & Singh, N. (2020). Towards engagement through empowerment: A study on private sector managers. International Journal of Indian Culture and Business Management, 21(2), 206-224. DOI: 10.1504/IJICBM.2020.109742
Edited Books
Pandey, D., Kumar, S., Srivastava, S., & Patra, J. (Eds.), Disruptive Paradigm Shift and Sustainability Revolution. Bloomsbury Prime. ISBN 9789388912006.
Pandey, D., Chakrabarti, D., Srivastava, S., Sharma, K., Kumar, S., & Tewary, T. (Eds.). Business Development and Sustainable Development Goals - Responding to the New Normal. New Delhi: Bloomsbury India. ISBN: 9789354358623
Conference Proceedings
Srivastava, S., & Pathak, P. (2019). Impact of self-efficacy, organizational commitment and job involvement on job performance in private bank employees. In Proceedings of 10th International Conference on Digital Strategies for Organizational Success. http://dx.doi.org/10.2139/ssrn.3315081
Conference Papers
To quit or not to quit: The dilemma of abused employees. 7th International HR Conference on Leadership in Changing Times. K. J. Somaiya Institute of Management Studies & Research, Mumbai Maharashtra [30-31 January 2020]