Dr. Pragya Gupta

Dr. Pragya Gupta is an Associate Professor of Management at Jaipuria Institute of Management at Noida in the HR & OB area. She also has close to 14 years of experience working with Corporate HR of reputed multinational companies in Delhi-NCR. She has a doctorate in the area of workplace spirituality, organizational politics and employee wellbeing. Her areas of research interest include workplace spirituality, employee well-being, AI-HRM, and sustainability. She is credited with several research articles in journals of national and international repute, including ABDC-indexed A & A* journals and Scopus Q1/Q2 journals, as well as national and international conference proceedings.

Google Scholar | Orcid

Ph.D.

Total Experience: 28 Years
Academic: 14 Years
Industry: 14 Year

Research Paper Published

Akhtar, N., Gupta, P., Taheri, B., & Alghafes, R. (2026). Unveiling the role of chatbot conversational attributes of hospitality booking platforms in developing users’ creepiness and paradoxical behaviors. International Journal of Hospitality Management, 133, 104428.

Cerchione, R., Alghafes, R., Gupta, P., Galgotia, D., & Papa, A. (2025). Green Human Resource Management Strategies in Fostering Corporate Social Responsibility Inside and Outside the Workplace. Corporate Social Responsibility and Environmental Management.

Liu, Z., Wang, L., Gupta, P., Alghafes, R., & Broccardo, L. (2025). How Green Human Resource Management Boost Resilience. Corporate Social Responsibility and Environmental Management, 32(5), 7048-7067.

Zafar, H., Gupta, P., Malik, A., Agarwal, V., & Alsabban, A. (2025). Does coworker support drive corporate sustainable development in the tourism sector?. Tourism Recreation Research, 1-17.

Talwar, S., Alshaghdali, N., Gupta, P. and Singhal, A.B. (2025). Managing human–AI tensions in HRM: a learning approach to identify practical AI integration pathways, Journal of Enterprise Information Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JEIM-03-2025-0139(ABDC, A-category)

Gupta, P., Alghafes, R., Sharma, V. K., & Khorana, S. (2025). Stand strong or Step Back: Exploring resilience and customer incivility in the retail context. Journal of Retailing and Consumer Services, 87, 104353. https://doi.org/10.1016/j.jretconser.2025.104353 (ABDC, A-category)

Mehmood, K., Kautish, P., Sithipolvanichgul, J., & Gupta, P. (2025). Circular economy readiness and digital solutions: redefining urban sustainability through human-centered technological advancements. Technological Forecasting and Social Change, 219, 124242. https://doi.org/10.1016/j.techfore.2025.124242 (ABDC, A-category)

Rohit, K., Shankar, A., Mehrotra, A., Yaqub, M.Z. and Gupta, P. (2025). Exploring consumer engagement with smart voice assistants in the era of emerging conversational technologies. Marketing Intelligence & Planning, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/MIP-03-2024-0185 (ABDC, A-category)

Scuotto, V., Chaudhary, S., Gupta, P. and Tripathi, P.M. (2025). Mediating role of knowledge management for emotional ownership in technological innovations. An overview of Italian family SMEs. Journal of Knowledge Management, Vol. 29 No. 6, pp. 2046-2065. https://doi.org/10.1108/JKM-06-2024-0707 (ABDC, A-category)

Akhtar, N., Gupta, P., Alsabban, A., & Sharma, V. K. (2025). Unveiling the impact of counterfeit tourism products on perceived tourists’ betrayal and psychological distress. Tourism Recreation Research, 1-18. https://doi.org/10.1080/02508281.2025.2477702 (ABDC, A-category)

Pitafi, A.H., Yaqub, M.Z., Gupta, P., Alzeiby, E.A. and Fiano, F. (2025). Investigating the impact of work stress and knowledge transfer on employee agility performance: work-related ESM usage as a moderator. Journal of Knowledge Management, Vol. 29 No. 5, pp. 1561-1593. https://doi.org/10.1108/JKM-05-2024-0520 (ABDC, A-category)

Bansal, A., Saini, D., Yaqub, M.Z. and Gupta, P. (2025). A study of c-suite leaders’ individualistic and collectivistic decision-making styles: elaborating on leaders’ efficacy during crises. Journal of Knowledge Management, Vol. 29 No. 2, pp. 663-704. https://doi.org/10.1108/JKM-03-2024-0368 (ABDC, A-category)

Vinoi, N., Shankar, A., Abdullah Alzeiby, E., Gupta, P., & Agarwal, V. (2025). Unveiling customer intentions: exploring factors driving engagement with hospitality virtual influencers. Journal of Hospitality Marketing & Management, 34(3), 325-354. https://doi.org/10.1080/19368623.2024.2429505 (ABDC, A-category)

Gupta, P., Singh, S., Broccardo, L., & Alzeiby, E. A. (2024). Examining the link between CSR perceptions and employee advocacy through organizational justice: Can corporate hypocrisy mitigate? Corporate Social Responsibility and Environmental Management, 1–20. https:// doi.org/10.1002/csr.2969 (SCOPUS, Q1)

Gupta, P., Mahajan, R., Badhera, U., & Kushwaha, P. S. (2024). Integrating generative AI in management education: A mixed-methods study using social construction of technology theory. The International Journal of Management Education, 22(3), 101017. https://doi.org/10.1016/j.ijme.2024.10 (SCOPUS, Q1)

Srivastava, S., Gupta, P., & Mohapatra, M. (2024). No More the Nice Guy: Coping with Abusive Supervision through Service Sabotage Behaviors. Global Business Review, 09721509241261249. (SCOPUS, Q2)

Gupta, P. and Mahajan, R. (2023). Investigating stakeholder perceptions of graduate employability. Higher Education, Skills and Work-Based Learning, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/HESWBL-11-2022-0239 (SCOPUS, Q2)

Mahajan, R., Gupta, P., & Kushawaha, P. S. (2023). Role of digital misinformation in analyzing COVID 19 Vaccine Hesitancy. International Journal of Management Practice. 16(3), pp. 284-318. https://doi.org/10.1504/IJMP.2023.130353 (SCOPUS, Q3)

Khatri, P., & Gupta, P. (2023). Relationship Perceived in IT Organisation, In S. Kesharvani & D.K. Dhusia (Eds), Sustainable Business and IT, pp.285-298. Routledge.

Singh, S., Gupta, P., Jasial, S. S., & Mahajan, A. (2023). Correlates of compulsive use of social media and academic performance decrement: A stress-strain-outcome approach. Journal of Content Community and Communication, 17(9). https://doi.org/10.31620/JCCC.06.23/10 (SCOPUS, Q3)

Srivastava, S. and Gupta, P. (2022), To speak or not to speak: motivators for internal whistleblowing in hotel industry, International Journal of Contemporary Hospitality Management, Vol. 34 No. 10, pp. 3814-3833. https://doi.org/10.1108/IJCHM-11-2021-1366 (ABDC, A-category)

Mahajan, R., Gupta, P., & Misra, R. (2022). Employability skills framework: a tripartite approach. Education+ Training. Vol. 64 No. 3, pp. 360-379. https://doi.org/10.1108/ET-12-2020-0367 (SCOPUS, Q1)

Khatri, P., & Gupta, P. (2022). Impact of Workplace Spirituality on Employee wellbeing: The mediating role of organizational politics. FIIB Business Review. In press. 1-13, https://doi.org/10.1177/23197145221076932 (SCOPUS, Q3)

Gupta, P., Mohapatra, M., & Srivastava, S. (2022). Towards Team Engagement Through Team Empowerment: Moderating Roles of Team Reflexivity and Team Orientation. Global Business Review, 09721509221075865. https://doi.org/10.1177/09721509221075865 (SCOPUS, Q2)

Srivastava, S., & Gupta, P. (2021). Workplace spirituality as panacea for waning well-being during the pandemic crisis: A SDT perspective. Journal of Hospitality and Tourism Management. https://doi.org/10.1016/j.jhtm.2021.11.014 (ABDC, A-category)

Mahajan, R & Gupta, P. (2021). A bibliometric analysis on the dissemination of COVID -19 Vaccine misinformation on Social Media. Journal of Content Community and Communication, 13(6). https://doi.org/10.1108/ET-12-2020-0367 (SCOPUS, Q3)

Gupta, P. and Srivastava, S. (2021). Work–life conflict and burnout among working women: a mediated moderated model of support and resilience. International Journal of Organizational Analysis. Vol. 29 No. 3, pp. 629-655. https://doi.org/10.1108/IJOA-12-2019-1993 (ABDC, B-category)

Khatri, P., & Gupta, P. (2021). Validation of spirituality at work scale in Indian context. JIMS8M: The Journal of Indian Management & Strategy, 26(1), pp.34-44. 10.5958/0973-9343.2021.00004.1 (Web of Sciences)

Khatri, P. and Gupta, P. (2019). Development and validation of employee wellbeing scale – a formative measurement model. International Journal of Workplace Health Management, Vol. 12 No. 5, pp. 352-368. https://doi.org/10.1108/IJWHM-12-2018-0161 (SCOPUS, Q2)

Khatri, P., & Gupta, P. (2019). Significance of demographic variables in the study of Workplace Spirituality. UNNAYAN: International Bulletin of Management and Economics, Vol. 11, 340-450. (Peer-Reviewed)

Khatri, P., & Gupta, P. (2017). Empirical evaluation of positive organisational politics: an Indian context. International Journal of Management Concepts and Philosophy, 10(4), 392-404. (ABDC, C-category)

Achievements and Awards

POSH Excellence Awards 2025