Dr. Pragya Gupta

Dr. Pragya Gupta is currently working as an Associate Professor (HR & OB Area) at Jaipuria Institute of Management at Noida. She has around 14 years of teaching experience. She also has close to 14 years of prior experience in working with Corporate HR of reputed multinational companies in Delhi-NCR like SAP Labs, NEC HCL ST, Headstrong, Keane India. She has completed her doctorate from the University School of Management Studies, GGSIPU, in the area of workplace spirituality. Her research interests include topics such as workplace spirituality, employee well-being, GHRM, employability skills, customer incivility, and similar areas. She is accredited with close to 35 papers and articles in journals of national and international repute such as International Journal of Contemporary Hospitality Management, Journal of Hospitality and Tourism Management, Journal of Hospitality Marketing Management, Tourism Recreation Research, Journal of Knowledge Management, Technological Forecasting & Social Change, Corporate Social Responsibility and Environmental Management, etc. to name a few.

PhD from University School of Management Studies, GGSIPU on the topic of workplace spirituality

Total:  27 Years
Academic: 14 years
Industry:  14 years

List of major Research Publications and paper presented:

Gupta, P., Alghafes, R., Sharma, V. K., & Khorana, S. (2025). Stand strong or Step Back: Exploring resilience and customer incivility in the retail context. Journal of Retailing and Consumer Services, 87, 104353. https://doi.org/10.1016/j.jretconser.2025.104353 (ABDC, A-category)

Talwar, S., Alshaghdali, N., Gupta, P. and Singhal, A.B. (2025). Managing human-AI tensions in HRM: a learning approach to identify practical AI integration pathways, Journal of Enterprise Information Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JEIM-03-2025-0139(ABDC, A-category)

Mehmood, K., Kautish, P., Sithipolvanichgul, J., & Gupta, P. (2025). Circular economy readiness and digital solutions: redefining urban sustainability through human-centered technological advancements. Technological Forecasting and Social Change, 219, 124242. https://doi.org/10.1016/j.techfore.2025.124242 (ABDC, A-category)

Rohit, K., Shankar, A., Mehrotra, A., Yaqub, M.Z. and Gupta, P. (2025). Exploring consumer engagement with smart voice assistants in the era of emerging conversational technologies. Marketing Intelligence & Planning, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/MIP-03-2024-0185 (ABDC, A-category)

Scuotto, V., Chaudhary, S., Gupta, P. and Tripathi, P.M. (2025). Mediating role of knowledge management for emotional ownership in technological innovations. An overview of Italian family SMEs. Journal of Knowledge Management, Vol. 29 No. 6, pp. 2046-2065. https://doi.org/10.1108/JKM-06-2024-0707 (ABDC, A-category)

Akhtar, N., Gupta, P., Alsabban, A., & Sharma, V. K. (2025). Unveiling the impact of counterfeit tourism products on perceived tourists' betrayal and psychological distress. Tourism Recreation Research, 1-18. https://doi.org/10.1080/02508281.2025.2477702 (ABDC, A-category)

Pitafi, A.H., Yaqub, M.Z., Gupta, P., Alzeiby, E.A. and Fiano, F. (2025). Investigating the impact of work stress and knowledge transfer on employee agility performance: work-related ESM usage as a moderator. Journal of Knowledge Management, Vol. 29 No. 5, pp. 1561-1593. https://doi.org/10.1108/JKM-05-2024-0520 (ABDC, A-category)

Bansal, A., Saini, D., Yaqub, M.Z. and Gupta, P. (2025). A study of c-suite leaders' individualistic and collectivistic decision-making styles: elaborating on leaders' efficacy during crises. Journal of Knowledge Management, Vol. 29 No. 2, pp. 663-704. https://doi.org/10.1108/JKM-03-2024-0368 (ABDC, A-category)

Vinoi, N., Shankar, A., Abdullah Alzeiby, E., Gupta, P., & Agarwal, V. (2025). Unveiling customer intentions: exploring factors driving engagement with hospitality virtual influencers. Journal of Hospitality Marketing & Management, 34(3), 325-354. https://doi.org/10.1080/19368623.2024.2429505 (ABDC, A-category)

Gupta, P., Singh, S., Broccardo, L., & Alzeiby, E. A. (2024). Examining the link between CSR perceptions and employee advocacy through organizational justice: Can corporate hypocrisy mitigate? Corporate Social Responsibility and Environmental Management, 1-20. https:// doi.org/10.1002/csr.2969 (SCOPUS, Q1)

Gupta, P., Mahajan, R., Badhera, U., & Kushwaha, P. S. (2024). Integrating generative AI in management education: A mixed-methods study using social construction of technology theory. The International Journal of Management Education, 22(3), 101017. https://doi.org/10.1016/j.ijme.2024.10 (SCOPUS, Q1)

Srivastava, S., Gupta, P., & Mohapatra, M. (2024). No More the Nice Guy: Coping with Abusive Supervision through Service Sabotage Behaviors. Global Business Review, 09721509241261249. (SCOPUS, Q2)

Gupta, P. and Mahajan, R. (2023). Investigating stakeholder perceptions of graduate employability. Higher Education, Skills and Work-Based Learning, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/HESWBL-11-2022-0239 (SCOPUS, Q2)

Mahajan, R., Gupta, P., & Kushawaha, P. S. (2023). Role of digital misinformation in analyzing COVID 19 Vaccine Hesitancy. International Journal of Management Practice. 16(3), pp. 284-318. https://doi.org/10.1504/IJMP.2023.130353 (SCOPUS, Q3)

Khatri, P., & Gupta, P. (2023). Relationship Perceived in IT Organisation, In S. Kesharvani & D.K. Dhusia (Eds), Sustainable Business and IT, pp.285-298. Routledge.

Singh, S., Gupta, P., Jasial, S. S., & Mahajan, A. (2023). Correlates of compulsive use of social media and academic performance decrement: A stress-strain-outcome approach. Journal of Content Community and Communication, 17(9). https://doi.org/10.31620/JCCC.06.23/10 (SCOPUS, Q3)

Srivastava, S. and Gupta, P. (2022), To speak or not to speak: motivators for internal whistleblowing in hotel industry, International Journal of Contemporary Hospitality Management, Vol. 34 No. 10, pp. 3814-3833. https://doi.org/10.1108/IJCHM-11-2021-1366 (ABDC, A-category)

Mahajan, R., Gupta, P., & Misra, R. (2022). Employability skills framework: a tripartite approach. Education+ Training. Vol. 64 No. 3, pp. 360-379. https://doi.org/10.1108/ET-12-2020-0367 (SCOPUS, Q1)

Khatri, P., & Gupta, P. (2022). Impact of Workplace Spirituality on Employee wellbeing: The mediating role of organizational politics. FIIB Business Review. In press. 1-13, https://doi.org/10.1177/23197145221076932 (SCOPUS, Q3)

Gupta, P., Mohapatra, M., & Srivastava, S. (2022). Towards Team Engagement Through Team Empowerment: Moderating Roles of Team Reflexivity and Team Orientation. Global Business Review, 09721509221075865. https://doi.org/10.1177/09721509221075865 (SCOPUS, Q2)

Srivastava, S., & Gupta, P. (2021). Workplace spirituality as panacea for waning well-being during the pandemic crisis: A SDT perspective. Journal of Hospitality and Tourism Management. https://doi.org/10.1016/j.jhtm.2021.11.014 (ABDC, A-category)

Mahajan, R. & Gupta, P. (2021). A bibliometric analysis on the dissemination of COVID -19 Vaccine misinformation on Social Media. Journal of Content Community and Communication, 13(6). https://doi.org/10.1108/ET-12-2020-0367 (SCOPUS, Q3)

Gupta, P. and Srivastava, S. (2021). Work-life conflict and burnout among working women: a mediated moderated model of support and resilience. International Journal of Organizational Analysis. Vol. 29 No. 3, pp. 629-655. https://doi.org/10.1108/IJOA-12-2019-1993 (ABDC, B-category)

Khatri, P., & Gupta, P. (2021). Validation of spirituality at work scale in Indian context. JIMS8M: The Journal of Indian Management & Strategy, 26(1), pp.34-44. 10.5958/0973-9343.2021.00004.1 (Web of Sciences)

Khatri, P. and Gupta, P. (2019). Development and validation of employee wellbeing scale - a formative measurement model. International Journal of Workplace Health Management, Vol. 12 No. 5, pp. 352-368. https://doi.org/10.1108/IJWHM-12-2018-0161 (SCOPUS, Q2)

Khatri, P., & Gupta, P. (2019). Significance of demographic variables in the study of Workplace Spirituality. UNNAYAN: International Bulletin of Management and Economics, Vol. 11, 340-450. (Peer-Reviewed)

Khatri, P., & Gupta, P. (2017). Empirical evaluation of positive organisational politics: an Indian context. International Journal of Management Concepts and Philosophy, 10(4), 392-404. (ABDC, C-category)

Khatri, P. & Gupta, P. (2017). Workplace Spirituality: A Predictor of Employee Wellbeing. Asian Journal of Management; 8(2):284-292.

Khatri, P. & Gupta, P. (2016). A study of relationship of perceived organizational politics and spirituality at workplace in IT and ITES organizations. Global Journal of Enterprise Information System, Jan-March 2016 Vol-8 Iss-1.

Khatri, P. & Gupta, P. (2016). Correlational study of individual personality differences and spirituality at workplace. DIAS Technology Review. Iss 24, Oct 15 - Mar 2016.

Gupta, P. & Khatri, P. (2015). Workplace Spirituality, organizational politics and Employee Wellness: A research agenda. DIAS Technology Review. Iss 23, Apr- Sep 2015.

Khatri, P., & Gupta, P. (2015). Correlates of HRM Practices and Organizational Commitment of Retail Employees in Delhi-NCR. Asia-Pacific Journal of Management Research and Innovation, 11(2), 95-107.

Khatri, P. & Gupta, P. (2014). Correlates of technology orientation, social media usage and ethical disposition of generation Y employees in Delhi NCR. DIAS Technology Review. 11(2).

Achievements and Awards:

Recipient of the Innovation in Awareness at the 3rd National POSH Conclave & Excellence Awards 2025