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Workers Perception of Welfare Facilities: A Comparative Study of Sugar Mills of Punjab
Volume: 17 Number: 1 Year: 2017

Gurpreet Randhawa
Ashutosh Gupta


Purpose: The study aims to examine and compare the workers’ perception towards various labour welfare facilities provided in the co-operative and private sugar mills of Punjab state of India. The study also examines the association of perception scores for welfare facilities with the personal characteristics of workers.

Methodology: Data was collected from 490 workers (280 from co-operative sugar mills and 210 from private sugar mills) with the help of a structured questionnaire. The sample was drawn using referral sampling method.

Findings: Results showed that out of 29 welfare facilities examined in this study, facilities like canteen, medical, sitting, drinking water, housing and cycle sheds are found satisfactory in both the types of sugar mills. The study also found that workers’ perception scores on welfare facilities were associated with most of their personal characteristics.

Implications: The study emphasizes on provision of need based valuable welfare facilities which can enhance the efficiency of workers that will ultimately lead to increased individual and organizational productivity.

Limitations: The main limitation is the size of sample which restricts the generalization of results in Punjab state and secondly, the use of random sampling might have improved the results of the study.

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