4 – Day Management Development Program on Train the Trainers for Banks

From April 18 to 21, 2016, Jaipuria Institute of Management, Lucknow organized a four-day Management Development Program titled, Train the Trainers for Banks. The program was headed by Prof. Shyam Ji Mehrotra, Chairperson, Executive Education.

The program was designed specifically for Trainers/Faculty/Instructors working in Knowledge Centres/Staff Colleges of Public Sector Banks or Regional Rural Banks etc.

Banking industry is passing through a very challenging time. Banks are striving hard to keep pace with the regulatory and technological changes and challenges of competition. Management of human resources is central to all strategies, as banks need to build new competencies and skills in their work force. The vacuum in middle management created by rapid retirements in the past five-six years and induction of young workforce has made the trainer’s job more demanding. In order to build a pipeline in the organization, banks need to create new competencies and capabilities in their trainers.

Some of the stated objectives of the 4-day programme were as follows:

  • Understanding the role of the trainers under current banking challenges
  • Essentials of an effective trainer
  • Training need analysis and developing training plan
  • Measuring training effectiveness and develop feedback system
  • Training tools and techniques -innovation in training- case method, use of audio and video, simulations and role plays etc.
  • Self-grooming, personality development and soft skills for trainers
  • Help the participants build upon their teaching skills by providing the appropriate tools and techniques that they can carry back with them for subsequent practice.

The various teaching methods used to implement these objectives were lectures and presentations, interactive discussions including video analysis, case studies and discussions, group exercises, activities, and role-plays, business simulations and games.

Day 1

The program commenced with the registration process at the institute followed by a warm welcome by Prof. Shyam Ji Mehrotra. To break the ice, the participants and the faculty members were introduced to each other. Subsequently, the Honourable Director of the Institute, Prof. M. Ashraf Rizvi, delivered the inaugural address.

The participants were thereafter, asked to put forth their expectations from the program through discussion mode and filling up of a TNA (Training Need Analysis) Questionnaire which was coordinated by Prof. Athar Mahmood and Prof. Pallavi Srivastava.

After a brief tea break and photo session, the programme continued with vigour and eagerness. The topics discussed were, Current Banking Environment and Role of The Trainers dealt by Prof. Shyam Ji Mehrotra, Training and Need Analysis by Prof. Athar Mahmood, and Instructional Design & Developing Training Program by Prof. Manisha Seth. The first day concluded with the session on Training Tools and Techniques by Prof. Pallavi Srivastava.

Day 2

On April 19, the institute continued with the second day of the four-day Management Development Program with equal fervor.

The opening session of the day was themed around the topic- Use of Case Method of Teaching & How to Prepare the Participants for Case Learning by Prof. Mirza S. Saiyadain. The next session was taken up by Prof. Kavita Pathak, who gave an insight into Role Plays as a Teaching Technique to the participants.

The next lesson for the trainees was on Innovations in Training through Technology- Using Audio Visual Aids to Enhance Learning Experience by Prof. Vijay Anand followed by a session on Teaching Organizational Behavior through Business Games delivered by Prof. Manisha Seth & Prof. Athar Mahmood. The day concluded with a session on Briefing & Review on Capstone & Implementation Plan taken by Prof. Shyamji Mehrotra and Prof. Rashmi Chaudhary.

Day 3

On April 20, 2016, the institute proceeded with the third day of the MDP with a new hope to bring about change in the era of the banking sector in terms of communication and personality development.

To begin with, a session on How a Trainer should Communicate with Tact and Credibility was taken by Prof. Abha Dixit, who during the course of her session, answered all questions regarding the strategies which should be followed by a trainer. Thereafter, the Honorable Director, Prof. M. Ashraf Rizvi, enlightened the participants about Teaching through Simulation.

Financial Modeling was subsequently discussed in depth by Prof. Jatin Srivastava. To conclude, Prof. Abha Dixit delivered the last session of the day on Self-Grooming and Personality Development.

Day 4

The last day of the four-day Management Development Program began with a discussion by Prof. Mirza Saiyadain on Improving and Measuring Training Effectiveness. During the session, he elucidated on removing barriers to training, developing relationship with participants, essentials of class room management, mid-term review and effective feed-back system. Following this, there was an experience sharing session by Prof. Shyam Ji Mehrotra wherein he talked about ways to handle problems in a classroom.

To sum up the day, the capstone and implementation plan presentations were made by the participants under the guidance of Prof. Mehrotra and Prof. Rashmi Chaudhary.

The four day program concluded with the valedictory ceremony. The winning team of capstone presentation was the team comprising of:

Shri S.V. Varadrajan, Shri Vijay Patil, Shri Shashank, Shri Jeevan Krushna Samal and Shri Ashok Khurana

Bytes from a few of the participants:

  • The Training Programme has been excellent…. Mr. A. N. Srinivasan
  • Training Programme was excellent- logistics support was excellent. Faculty members & Staff were very cooperative & helpful… Mr. Roy
  • The Four Days Training programme went extremely well… D. Mohan Rao
  • The Programme was excellent …. Mr. Vijay Patil
  • The programme was well up to expectations… Mr. J. K. Yadav
  • The Programme was extremely good… Mr. M. K. Swain
  • Supportive staff was very active & energetic… Mr. D. Srinivasa Charyulu
  • Programme was very good…Mr. Dhananjay Kumar